Orders are processed within 1-2 business days. Delivery time depends on your chosen shipping method and location.

Shipping costs are calculated at checkout based on your address and selected carrier (USPS Ground, Priority, or Express).

Yes! Once shipped, you’ll receive a tracking number by email, which you can use to track your order.

Currently, we only ship within the United States. We do not offer international shipping.

We accept returns within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as sent.

Please email us at info@k9outdoors.com with the subject line “Return + Order Number” and include the reason for your return. We’ll send you a shipping label and instructions.

You can exchange items within 30 days. Contact us via email with “Exchange + Order Number” and the reason for the exchange, and we’ll send you a shipping label and process the exchange.

If your item arrives damaged, please email us at info@k9outdoors.com within 24 hours with photos of the product and packaging. We’ll cover the return shipping and send you a replacement at no extra charge.